Accessibility

Our commitment to making e-Passport services accessible to everyone

Accessibility Features

We've designed our platform to be inclusive and accessible to users with diverse abilities and needs.

Visual Accessibility
  • High contrast mode for better visibility
  • Screen reader compatible design
  • Scalable text up to 200% zoom
  • Alternative text for all images
  • Clear visual focus indicators
Hearing Accessibility
  • Text alternatives for audio content
  • Visual notifications and alerts
  • Sign language interpretation available
  • Written communication options
  • No auto-playing audio content
Motor Accessibility
  • Large clickable areas and buttons
  • Keyboard navigation support
  • No time-sensitive actions required
  • Drag and drop alternatives
  • Voice control compatibility
Cognitive Accessibility
  • Simple and clear language
  • Consistent navigation patterns
  • Progress indicators for forms
  • Error prevention and correction
  • Multiple ways to find information

Assistive Technology Support

Our platform has been tested with various assistive technologies

Screen Readers

Compatible with JAWS, NVDA, VoiceOver, and TalkBack

Tested

Voice Recognition

Supports Dragon NaturallySpeaking and similar tools

Tested

Switch Navigation

Works with single-switch and multi-switch devices

Tested

Eye Tracking

Compatible with Tobii and similar eye-tracking systems

In Progress

Keyboard Navigation

Our entire platform can be navigated using only a keyboard, ensuring accessibility for users who cannot use a mouse or touch interface.

Keyboard Shortcuts
Skip to main contentAlt + M
Navigate through pageTab
Activate buttons/linksEnter
Go backShift + Tab
Browser Settings

Text Size:

Use Ctrl + (+) to increase text size or Ctrl + (-) to decrease. Our design supports up to 200% zoom.

High Contrast:

Enable high contrast mode in your browser or operating system for better visibility.

Screen Reader:

Our content is optimized for screen readers with proper headings, labels, and descriptions.

Need Accessibility Support?

If you encounter any accessibility barriers or need assistance with using our services, we're here to help.

Call Us

16345

Accessibility Support Line

Email Us

accessibility@epassport.gov.bd

Response within 24 hours

Get Help

Alternative Application Methods

If you cannot use our online platform, you can apply for your e-Passport in person at any of our enrollment centers. Our staff is trained to assist applicants with disabilities and provide necessary accommodations.

Accessibility Standards Compliance

Our e-Passport portal strives to meet Level AA of the Web Content Accessibility Guidelines (WCAG) 2.1 and complies with applicable accessibility laws and regulations.

We regularly review and update our accessibility features to ensure the best possible experience for all users.

Last accessibility audit: 6/17/2025

Next scheduled review: 12/14/2025