Privacy Policy
How we protect and handle your personal information
Personal Information:
- • Full name, date of birth, and address
- • National ID number and supporting documents
- • Contact information (phone, email)
- • Biometric data (fingerprints, photograph)
- • Payment information for processing fees
Technical Information:
- • IP address and browser information
- • Login timestamps and session data
- • Device information for security purposes
- Processing your e-Passport application and verification
- Conducting background checks and security screening
- Communicating about application status and updates
- Maintaining system security and preventing fraud
- Complying with legal and regulatory requirements
Security Measures:
- • 256-bit SSL encryption
- • Multi-factor authentication
- • Regular security audits
- • Secure data centers
- • Access control systems
Data Storage:
- • Encrypted database storage
- • Regular automated backups
- • Government-approved facilities
- • Limited access protocols
- • Audit trail maintenance
We share your information only in the following circumstances:
- • With government agencies for verification and security checks
- • With authorized third-party service providers under strict contracts
- • When required by law, court order, or legal process
- • To protect national security or prevent fraud
- • With your explicit consent for specific purposes
Access Rights:
You can request access to your personal data we hold.
Correction Rights:
You can request correction of inaccurate personal data.
Data Portability:
You can request a copy of your data in a structured format.
Complaints:
You can file complaints about data handling with relevant authorities.
Data Retention: Personal data is retained as per government regulations and legal requirements, typically for the validity period of your passport plus additional years for security purposes.
Policy Updates: This privacy policy may be updated periodically. Changes will be posted on this page with the effective date.
Contact: For privacy-related queries, contact us at privacy@epassport.gov.bd or call 16345.
Last updated: 6/17/2025
Department of Immigration & Passports, Government of Bangladesh